{"id":204,"date":"2025-09-15T15:36:02","date_gmt":"2025-09-15T12:36:02","guid":{"rendered":"https:\/\/www.pilateslamia.gr\/?page_id=204"},"modified":"2026-01-30T18:51:29","modified_gmt":"2026-01-30T16:51:29","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.pilateslamia.gr\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"204\" class=\"elementor elementor-204\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24a0cf81 e-con-full e-flex e-con e-parent\" data-id=\"24a0cf81\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-38438ddd e-con-full e-flex e-con e-child\" data-id=\"38438ddd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-16179467 e-flex e-con-boxed e-con e-child\" data-id=\"16179467\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2319d8f3 e-con-full e-flex e-con e-child\" data-id=\"2319d8f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b84d677 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6b84d677\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions \/ FAQs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-487cf9d3 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"487cf9d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Everything you need to know!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46913201 e-flex e-con-boxed e-con e-parent\" data-id=\"46913201\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6347149f elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6347149f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Everything you need to know before and after each of your lessons.<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ec28bf6 e-con-full e-flex e-con e-child\" data-id=\"1ec28bf6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-76374f8d e-con-full e-flex e-con e-child\" data-id=\"76374f8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76c544ae elementor-invisible elementor-widget elementor-widget-jkit_accordion\" data-id=\"76c544ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"jkit_accordion.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-accordion style-default jeg_module___69f5bd9787be6\" ><div class=\"card-wrapper expand\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-aaba1fc\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-aaba1fc\" aria-controls=\"expand-aaba1fc\">\n                        <span class=\"title\">How should I prepare for my first lesson?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-aaba1fc\" style=\"display:block\"><div class=\"card-body\"><p>Welcome to Home Studio! We are very happy to have you with us. Please arrive 10 minutes before the start of the class to familiarize yourself with the space and the procedures for entering the rooms.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-61f38f9\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-61f38f9\" aria-controls=\"expand-61f38f9\">\n                        <span class=\"title\">What should I bring to class?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-61f38f9\" style=\"display:none\"><div class=\"card-body\"><p>For each class you are required to have clean socks, ideally with a non-slip surface, for safety and hygiene reasons, as well as a medium towel to cover the surface of the Reformer. Towels and special Cover Sets can also be purchased from our Studio.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-507577a\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-507577a\" aria-controls=\"expand-507577a\">\n                        <span class=\"title\">What is your cancellation policy?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-507577a\" style=\"display:none\"><div class=\"card-body\"><p>Cancellations of classes - bookings must be made with a minimum of 2 hours notice via the App. If you cancel within two hours of your booking, it will be considered a \u201cLate Cancellation\u201d and you will be charged \u20ac5. This includes changing class times on the same day within 2 hours. This policy helps to avoid empty seats in sessions that could have been filled by other members.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-5e10624\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-5e10624\" aria-controls=\"expand-5e10624\">\n                        <span class=\"title\">What is your policy on absence from class?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-5e10624\" style=\"display:none\"><div class=\"card-body\"><p>If a member does not attend a class they have booked without canceling, they will be charged a \u00abNo Show\u201d fee of \u20ac5. We understand that in life a lot can happen, please contact the Studio via email or via our site in the contact field if your absence is due to an emergency and we will be happy to assist you.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-9de072a\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-9de072a\" aria-controls=\"expand-9de072a\">\n                        <span class=\"title\">What is your policy on lateness?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-9de072a\" style=\"display:none\"><div class=\"card-body\"><p>To ensure the smooth running of our classes and out of respect for others, it is essential that you be on time. If you are not present within 10 minutes of the start of your booked class, you will be marked as a \u00abNo-Show\u00bb and will be charged \u20ac5. In the event that we have a guest waiting on the waiting list, your spot will be given.<br \/>Please note that late arrival may result in missing part of the workout, so please enter the room as discreetly as possible. New members should plan to arrive 10 minutes before class to allow time to review the Reformer and the basics of the workout.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-3b567b0\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-3b567b0\" aria-controls=\"expand-3b567b0\">\n                        <span class=\"title\">If I am charged a &quot;Late Cancellation&quot; or &quot;No Show&quot; fee, when do I have to pay?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-3b567b0\" style=\"display:none\"><div class=\"card-body\"><p>A member who has been charged a late cancellation or no-show fee will be notified via SMS on the same day. Payment must be made at the next visit. The Studio reserves the right to deny entry to a class if the member refuses to pay the fee.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-db77a04\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-db77a04\" aria-controls=\"expand-db77a04\">\n                        <span class=\"title\">How the waiting list works<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-db77a04\" style=\"display:none\"><div class=\"card-body\"><p>You can join the waitlist for any course. Please note that by adding yourself to the waitlist, you are committing to attend the course if a spot becomes available. If you join a course through the waitlist, the \u201cLate Cancellation\u201d and \u201cNo Show\u201d fees still apply. If you are unable to attend the course you are on the waitlist for, please be sure to remove yourself from the list. A \u201cno show\u201d fee will apply if you do not attend a course, even if you joined at the last minute.<\/p><p>If there is a space available, you will be automatically notified via email and SMS up to 45 minutes before the start of the class.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-3864330\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-3864330\" aria-controls=\"expand-3864330\">\n                        <span class=\"title\">What is the refund policy?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-3864330\" style=\"display:none\"><div class=\"card-body\"><p>All subscriptions and packages are non-refundable. There are no exceptions.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-c6f9650\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-c6f9650\" aria-controls=\"expand-c6f9650\">\n                        <span class=\"title\">Children&#039;s policy<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-c6f9650\" style=\"display:none\"><div class=\"card-body\"><p>For safety reasons and to ensure a calm atmosphere for our members, minors under 15 years of age are not allowed to attend classes or accompany parents during classes.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-45b64ae\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-45b64ae\" aria-controls=\"expand-45b64ae\">\n                        <span class=\"title\">Telephone policy<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-45b64ae\" style=\"display:none\"><div class=\"card-body\"><p>To protect the attention, concentration and privacy of all members in the class, we ask that members not videotape during the class, unless you have received prior approval from the coach. Videotaping may be distracting and may inadvertently record others in the background. We fully support the desire to take photos and videos for the purpose of social celebration, but we ask that it be done before or after the class and in a manner that respects the experience and comfort of everyone in the Studio.<\/p><\/div><\/div>\n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u03a3\u03c5\u03c7\u03bd\u03ad\u03c2 \u0395\u03c1\u03c9\u03c4\u03ae\u03c3\u03b5\u03b9\u03c2 \/ FAQs \u038c\u03bb\u03b1 \u03cc\u03c3\u03b1 \u03c0\u03c1\u03ad\u03c0\u03b5\u03b9 \u03bd\u03b1 \u03b3\u03bd\u03c9\u03c1\u03af\u03b6\u03b5\u03c4\u03b5! \u038c\u03bb\u03b1 \u03cc\u03c3\u03b1 \u03c0\u03c1\u03ad\u03c0\u03b5\u03b9 \u03bd\u03b1 \u03b3\u03bd\u03c9\u03c1\u03af\u03b6\u03b5\u03c4\u03b5 \u03c0\u03c1\u03b9\u03bd \u03ba\u03b1\u03b9 \u03bc\u03b5\u03c4\u03ac \u03b1\u03c0\u03cc \u03ba\u03ac\u03b8\u03b5 \u03c3\u03b1\u03c2 \u03bc\u03ac\u03b8\u03b7\u03bc\u03b1. \u03a0\u03ce\u03c2 \u03c0\u03c1\u03ad\u03c0\u03b5\u03b9 \u03bd\u03b1 \u03c0\u03c1\u03bf\u03b5\u03c4\u03bf\u03b9\u03bc\u03b1\u03c3\u03c4\u03ce \u03b3\u03b9\u03b1 \u03c4\u03bf \u03c0\u03c1\u03ce\u03c4\u03bf \u03bc\u03bf\u03c5 \u03bc\u03ac\u03b8\u03b7\u03bc\u03b1 \u039a\u03b1\u03bb\u03ce\u03c2 \u03bf\u03c1\u03af\u03c3\u03b1\u03c4\u03b5 \u03c3\u03c4\u03bf Home Studio! \u03a7\u03b1\u03b9\u03c1\u03cc\u03bc\u03b1\u03c3\u03c4\u03b5 \u03c0\u03bf\u03bb\u03cd \u03c0\u03bf\u03c5 \u03b5\u03af\u03c3\u03c4\u03b5 \u03ba\u03bf\u03bd\u03c4\u03ac \u03bc\u03b1\u03c2. \u03a0\u03b1\u03c1\u03b1\u03ba\u03b1\u03bb\u03bf\u03cd\u03bc\u03b5 \u03bd\u03b1 \u03c6\u03c4\u03ac\u03c3\u03b5\u03c4\u03b5 10 \u03bb\u03b5\u03c0\u03c4\u03ac \u03c0\u03c1\u03b9\u03bd \u03c4\u03b7\u03bd \u03ad\u03bd\u03b1\u03c1\u03be\u03b7 \u03c4\u03bf\u03c5 \u03bc\u03b1\u03b8\u03ae\u03bc\u03b1\u03c4\u03bf\u03c2 \u03ce\u03c3\u03c4\u03b5 \u03bd\u03b1 \u03b3\u03bd\u03c9\u03c1\u03af\u03c3\u03b5\u03c4\u03b5 \u03c4\u03bf\u03bd [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-204","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - Pilates Studio | \u039b\u03b1\u03bc\u03af\u03b1<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pilateslamia.gr\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Pilates Studio | \u039b\u03b1\u03bc\u03af\u03b1\" \/>\n<meta property=\"og:description\" content=\"\u03a3\u03c5\u03c7\u03bd\u03ad\u03c2 \u0395\u03c1\u03c9\u03c4\u03ae\u03c3\u03b5\u03b9\u03c2 \/ FAQs \u038c\u03bb\u03b1 \u03cc\u03c3\u03b1 \u03c0\u03c1\u03ad\u03c0\u03b5\u03b9 \u03bd\u03b1 \u03b3\u03bd\u03c9\u03c1\u03af\u03b6\u03b5\u03c4\u03b5! \u038c\u03bb\u03b1 \u03cc\u03c3\u03b1 \u03c0\u03c1\u03ad\u03c0\u03b5\u03b9 \u03bd\u03b1 \u03b3\u03bd\u03c9\u03c1\u03af\u03b6\u03b5\u03c4\u03b5 \u03c0\u03c1\u03b9\u03bd \u03ba\u03b1\u03b9 \u03bc\u03b5\u03c4\u03ac \u03b1\u03c0\u03cc \u03ba\u03ac\u03b8\u03b5 \u03c3\u03b1\u03c2 \u03bc\u03ac\u03b8\u03b7\u03bc\u03b1. \u03a0\u03ce\u03c2 \u03c0\u03c1\u03ad\u03c0\u03b5\u03b9 \u03bd\u03b1 \u03c0\u03c1\u03bf\u03b5\u03c4\u03bf\u03b9\u03bc\u03b1\u03c3\u03c4\u03ce \u03b3\u03b9\u03b1 \u03c4\u03bf \u03c0\u03c1\u03ce\u03c4\u03bf \u03bc\u03bf\u03c5 \u03bc\u03ac\u03b8\u03b7\u03bc\u03b1 \u039a\u03b1\u03bb\u03ce\u03c2 \u03bf\u03c1\u03af\u03c3\u03b1\u03c4\u03b5 \u03c3\u03c4\u03bf Home Studio! \u03a7\u03b1\u03b9\u03c1\u03cc\u03bc\u03b1\u03c3\u03c4\u03b5 \u03c0\u03bf\u03bb\u03cd \u03c0\u03bf\u03c5 \u03b5\u03af\u03c3\u03c4\u03b5 \u03ba\u03bf\u03bd\u03c4\u03ac \u03bc\u03b1\u03c2. \u03a0\u03b1\u03c1\u03b1\u03ba\u03b1\u03bb\u03bf\u03cd\u03bc\u03b5 \u03bd\u03b1 \u03c6\u03c4\u03ac\u03c3\u03b5\u03c4\u03b5 10 \u03bb\u03b5\u03c0\u03c4\u03ac \u03c0\u03c1\u03b9\u03bd \u03c4\u03b7\u03bd \u03ad\u03bd\u03b1\u03c1\u03be\u03b7 \u03c4\u03bf\u03c5 \u03bc\u03b1\u03b8\u03ae\u03bc\u03b1\u03c4\u03bf\u03c2 \u03ce\u03c3\u03c4\u03b5 \u03bd\u03b1 \u03b3\u03bd\u03c9\u03c1\u03af\u03c3\u03b5\u03c4\u03b5 \u03c4\u03bf\u03bd [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pilateslamia.gr\/en\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"Pilates Studio | \u039b\u03b1\u03bc\u03af\u03b1\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Homegym.gr\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-30T16:51:29+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.pilateslamia.gr\\\/faqs\\\/\",\"url\":\"https:\\\/\\\/www.pilateslamia.gr\\\/faqs\\\/\",\"name\":\"FAQs - 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